Island Dental Health will make every effort to assist with dental benefit determination. It is important to keep in mind the fact that the ultimate responsible party is the patient. The insurance policy and benefit level are between the patient-employer and the insurance company. If for any reason the insurance company does not pay the estimated benefit the patient will be responsible for payment, i.e. maximum allowable has been met, deductible has not been met, contractual time limit on procedure, coordination of benefits issues. Please be aware that dental benefits are payable when procedures are completed, and consequently with multi-step procedures (such as crowns and dentures) insurance benefits must be active when the procedures are completed.

Due to the constantly changing insurance market, it is advisable for patients to review their insurance benefits with their employer and or their insurance company before treatment is started in effort to help avoid conflicts and treatment delays. There are very few dental policies that will cover all procedures at a 100% level, especially for other than preventive procedures. With very few exceptions medical insurance policies will not cover treatment in this office.